Absence & Substitute Management - Part of Frontline Absence & Time (2024)

FAQs

Absence & Substitute Management - Part of Frontline Absence & Time? ›

Absence and Substitute Management

Managing absence, as its name suggests, is concerned with employees not coming to work. The main difference between that and attendance management is that employees are supposed to come to work.

Absence management can include a range of strategies and interventions, such as training and educating employees, providing flexible work arrangements, offering health and wellness programs, and establishing compliant disciplinary policies for excessive or unauthorized absences.

Time & Attendance provides multiple options for employees or administrators to enter time. Employees can clock in via a kiosk, directly from their computer, or using contactless options such as the Frontline mobile app.

You use the tools in the system to set your preferences and requirements for each assignment, and a qualified substitute fills the vacancy. Automated calls go to eligible substitutes to help fill absences, an especially valuable tool for last-minute jobs.

Time and attendance management covers all practices that are associated with employee time and attendance. In essence, this is about tracking and monitoring employee hours, such as when they start work, when they end work, how long the breaks are, sick days, and time off.

An example of a trigger would be when an employee has had more than three incidents of sickness in a 12-month period or if his or her absence totals eight days or more. The level at which absence triggers are set is up to the individual organisation and the level of sickness absence that it deems reasonable.

The benefits of absence management may include:

A boost in efficiency. Consistency in the number of employees present and on the job. Enhanced employee morale. Savings in costs due to lost productivity.

Day One Absence Management

Provide absence and return-to-work notification reports to the employer/manager. Provide anonymous management information on the absences reported to help understand the main issues. Act as a deterrent to stop colleagues from reporting non-genuine reasons for absence​

There are two types of absences: excused and unexcused. Excused absences include: illness (including mental or behavioral health of the student) observance of a religious holiday or event.

What is absence management frontline? ›

Know the Right People Are in the Right Place at the Right Time. Take the stress out of managing employee attendance and finding qualified substitutes. Frontline's Absence & Time software takes the guesswork and the paperwork out of the staff time management process.

Frontline workers are employees directly involved in essential tasks such as customer service, production, and service delivery. They are often the first point of contact between the company and its customers.

Mobile App

To call the Absence Management system, dial 1-800-942-3767. You will be prompted to enter your ID number (followed by the # sign) and then your PIN number (followed by the # sign).

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If you wish to accept the job, select the Accept button at the bottom of the page. Only click the "Reject" button if you are absolutely sure that you do not want this job. You cannot recover a rejected assignment. The app will provide a confirmation number and verify that you successfully accepted the assignment.

How do I cancel a scheduled job? Reference the "Scheduled Jobs" tab to locate the job you accepted and click on the "Cancel" button provided. You will see this option to the far right of the accepted job. Substitutes are not able to cancel an assignment within 48 hours of the job's start time.

Attendance Management can be defined as the process of monitoring and controlling employees' attendance and work schedules inside an organisation. Attendance management is done for several reasons, such as compliance with labour regulations, computation of remunerations, tracking employee productivity, etc.

Absence management, also known as leave management, is a combination of employer policies, procedures, or programs designed to handle employee leaves of absence and minimize the impact of those absences on the employer.

Absence management is an employer's approach — via policies, procedures or programs — to reduce employee absenteeism, avoid workforce disruption and maximize employee productivity.

Absence case management is managing employee absences effectively to minimize their impact on the workplace. This involves tracking and monitoring absence occurrences and assessing their impact on the organization. Developing strategies to minimize their occurrence and mitigate their effects.