Monty Berhane
5.0 of 5 stars
Jun 15, 2024
clean shop, timely service
Anonymous
4.0 of 5 stars
Apr 11, 2024
The price for 20 minutes of work was $89. The check-in person needs to take a customer service course.
Don Key
5.0 of 5 stars
Feb 03, 2024
I was quoted a price and I mentioned that I was a returning customer and that I had a coupon and the price was adjusted accordingly. Charles and Jose communicated the process and were very helpful.
Webb N
5.0 of 5 stars
Jan 30, 2024
They did the job efficiently.
Larry B
5.0 of 5 stars
Jan 12, 2024
This is a superb repair shop. Honest and fine work.
JRat
5.0 of 5 stars
Jan 05, 2024
Exceptional service! Technician did a outstanding job on my exhaust --- very satified with the work! Would recommend anyone need exhaust / muffler repair, replacement and installation to go see them.
Llfjr
5.0 of 5 stars
Dec 21, 2023
The staff was friendly and they worked my car in quickly even though I did not have an appointment
Mike R
5.0 of 5 stars
Dec 16, 2023
Honest staff. I feel they have my best interest in mind. Decent pricing
COLUMBIA PIKE LAUNDRY
4.0 of 5 stars
Nov 24, 2023
Everything was dune
ivan legrand
5.0 of 5 stars
Oct 31, 2023
Mr. Brown provided step-by-step progress into the investigation of the brake problem. Mr. Jose kept me informed of the job progress. Upon completion of the job, the vehicle was restored to outstanding condition.
Miss mari
5.0 of 5 stars
Oct 28, 2023
Honest quality work fit me in their schedule
LibVet
3.0 of 5 stars
Sep 21, 2023
Charged once to fix the problem. Problem was misdiagnosed and not fixed. Then charged again to fix the problem for real and not credited for the misdiagnosis from the tech. Then offered a goodwill credit but was not given that on final bill.
Larry B
5.0 of 5 stars
Sep 11, 2023
This was an emergency- car was towed in. The Glebe Midas team took it from there, diagnosed the problem, ordered the part (starter), and completed repair the same day. This is a GREAT garage!
Jonathan O.
5.0 of 5 stars
Aug 10, 2023
great customer service on all levels
LadyBebee83
5.0 of 5 stars
Aug 04, 2023
The prompt service, the representatives were very courteous, and respectful in making sure I understand the process concerning the maintenance of my vehicle.
Larry B
5.0 of 5 stars
Jul 15, 2023
I trust the shop and the mechanics. They are very straightforward and do what they say they will. I’m very happy to find a good garage- the two others that I have tried in N. Virginia we’re terrible.
Monty Berhane
5.0 of 5 stars
May 27, 2023
professional and knowledgeable staff
Anonymous
5.0 of 5 stars
Dec 26, 2022
Great customer service
Brittany B
5.0 of 5 stars
Oct 19, 2022
I've been to a few other garages in the area; none of them have offered the transparency, reasonable pricing, or customer service this location has provided.
Susie F
5.0 of 5 stars
Oct 17, 2022
Helpful, responsive, communicative
KevinC
5.0 of 5 stars
Oct 15, 2022
Everything was handled quickly and correctly. The price was explained well and I feel like the price was fair for the services I received. They didn’t have the exact product I needed but I was satisfied with what I was given.
T. X.
5.0 of 5 stars
Oct 03, 2022
Awesome staff, worked on my car immediately even when they had lunch time. They checked my brake, tires, and also my alignment.
JB
5.0 of 5 stars
Aug 27, 2022
Having to have repairs done on your car is always stressful by nature but Midas Team at this location always make sure everything is explained up front no hidden fees or drama! The even help with finding more affordable options that fit your budget. Thank you for always providing outstanding service.
Bebee
5.0 of 5 stars
Aug 20, 2022
The staff was very professional and courteous, the service was prompt. I'll be returning for future service for my car.
Sgsmove
5.0 of 5 stars
Jul 13, 2022
I was leaving on a road trip and my oil maintenance light came on. I needed to take care of this immediately and I went to Midas south glebe road Arlington VA. and they took care of me!
Anonymous
1.0 of 5 stars
Jul 07, 2022
Over 1000 to replace a muffler and tailpipe with non-stainless parts is insane. Also the labor quote I received for some additional work was just silly.
Marcela A
1.0 of 5 stars
Jun 25, 2022
First time that I needed to change the oil in my car and they charged me $110 for that. After talking to a few people they were all shocked by the pricing and I am very disappointed. I had no ideia that the value for that is no more than $60 in every other places. Even tho I live next door to the establishment, I’ll never go back. Idk if it was only with me or if they charge that much money from everyone else, but I’m never stepping my feet there again sadly.
Paige S.
5.0 of 5 stars
Jun 22, 2022
Fabulous. Fabulous. Fabulous. As a woman in her 20s, it can be intimidating to go to a car shop. These folks are respectful, educational, and always listen. I would recommend them to anyone!
Karrnett D.
5.0 of 5 stars
Jun 18, 2022
Great customer service and minimal wait time.
Ma
3.0 of 5 stars
Jun 16, 2022
There was a large price increase for an oil change with no explanation as to why. The breakdown showed that the oil cost was the same however the increase was in the labor. Although the cost was increased (I had the same oil change done months ago at the same location), no additional services was completed. Per the employee, this location does not do tire rotation, engine checks, etc - only the oil change. So what does the cost increase cover if not any of the supposedly complementary additions that other locations provide??
Mark D
5.0 of 5 stars
Jun 08, 2022
Jose was very helpful and has been ever since going to the Glebe Road location for around 20 years
Ali. B
Jun 03, 2022
The gentleman explained exactly what they would be doing to recharge my AC. They called before the appointment to let me know that I may not want to wait for my vehicle as they were booked solid. My experience with Midas for this work was positive and efficient.
Abby M.
5.0 of 5 stars
Apr 25, 2022
Customer service was great. They really respect each customer’s time and go out of their way to help when possible.
JB
5.0 of 5 stars
Apr 15, 2022
This is a great location. The guys there are always professional, friendly and try to find discounts to save you money if you ask. They are upfront and provide the turn around time before they start so you have options. Thank you guys see you again!
Robert
5.0 of 5 stars
Apr 06, 2022
The service I received was competent, timely, honest, and courteous.
susan e
5.0 of 5 stars
Apr 06, 2022
I have been taking my cars there since I moved to Virginia. Jose remembers me and my cars. I trust him to tell me honestly what's wrong with my car, and figure out how to fix it. They are all extremely helpful.
Brenda H.
5.0 of 5 stars
Apr 03, 2022
"I was visiting from our to town when our driver side window came off the track. We tried two other places Saturday morning that were unable to help us (including a dealership). We called Midas and they were very happy to help us. They were extremely friendly, honest, and fair with costs. They identified the problem, fixed our window, and provided us with suggestions for what to do to next to make sure that our other windows weren't compromised in the same way. Their prompt service allowed us to continue our trip. Highly recommend! Excellent customer service! "
hcalkins
5.0 of 5 stars
Mar 26, 2022
Great above and beyond service
Alan Smithee
2.0 of 5 stars
Mar 01, 2022
It’s not Midas’s fault that I chose to let them fix what failed inspection. That’s on me — and to their credit they did fix the problem. But I should have shopped around. I called my usual repair shop after I committed to letting Midas fix it. Midas’s price was about 50% more — $1486 vs $980. Can’t say I’ll do that again.
Sgsmove
5.0 of 5 stars
Feb 22, 2022
I was in need of a new car service and Midas was so convenient I gave it a try So glad I did and I will continue getting my car serviced here. Car needed a lot of work. Jose broke down all the costs and what needed to be down. Car drives great!
Juan C.
5.0 of 5 stars
Jan 12, 2022
"Ive been a Midas user for a while now, and used different locations in CA, TX and VA for my vehicles. I am pleasantly surprised in every interaction. The MIDAS personnel professionalism, customer support and service has been phenomenal. In this latest e"
Logan W.
1.0 of 5 stars
Dec 29, 2021
"This Midas location thinks that any tire over 15? which includes basically every single truck made today and many cars also is, in the words of the gentleman behind the desk, simply ?too much work? to be included with the oil change like nearly every other"
Chris B.
5.0 of 5 stars
Dec 14, 2021
Guys in the shop were very helpful and it was a quick and easy process.
Thomas B.
3.0 of 5 stars
Dec 05, 2021
Took an hour and fourty mins to get an oil change... and reset icon wasnt done
Kathy S.
5.0 of 5 stars
Nov 09, 2021
They did a great job. Very courteous staff and work was done quickly. The only problem I had was the price. It was 30.00 more than any other place I have ever used before. I didn't have a choice but the price might keep me from coming back
Rodney G.
3.0 of 5 stars
Aug 14, 2021
I appreciated the quick friendly service and the job was done right. When quoted the price for an oil change it should be stated clearly. The quoted price for the oil change appeared consistent with other service locations and then when I paid there was
Maximo R.
5.0 of 5 stars
Jun 18, 2021
The staff at Midas on Glebe road were superb. They are upfront with all your car issues and very professional. They are quick but also thorough. You can count on them to keep your car going.
Barbara B.
5.0 of 5 stars
Jun 17, 2021
"The service representative was courteous, very prompt in completing the service on my car in a timely manner."
Valerie R.
5.0 of 5 stars
May 06, 2021
"If they said it, it happened."
Kristina V.
5.0 of 5 stars
Mar 23, 2021
The auto inspection was performed pretty quickly on a Saturday morning. The customer service was exceptional.
anonymous
5.0 of 5 stars
Feb 01, 2021
Very courteous and prompt service provided.
anonymous
5.0 of 5 stars
Jan 23, 2021
Very good service! Courteous and professional.
anonymous
5.0 of 5 stars
Dec 27, 2020
Great service Charlie was great letting me know needed to be done and what could wait
G L.
5.0 of 5 stars
Dec 21, 2020
I was recommended here by a family member and everything that i expected was true from the person that work on your car to the guy that except your payment. The service is quick and the work is done right the first time. I would differently be returning an
anonymous
5.0 of 5 stars
Dec 20, 2020
Quick and Helpful ........
anonymous
5.0 of 5 stars
Nov 26, 2020
Service was fast and friendly. I will certainly go back.
anonymous
5.0 of 5 stars
Oct 31, 2020
I have trusted this shop with my vehicle inspections for some years. They do a fine job.
anonymous
5.0 of 5 stars
Oct 24, 2020
Quick and easy as always.
anonymous
5.0 of 5 stars
Oct 05, 2020
Jose & Charlie manage a group of highly professional & knowledgeable technicians. They take care of inspections, tires, or anything else needed to make my car happy. The prices are all guaranteed & very competitive. They always explain the procedures & sometimes have several options for those with limited moniesI have been a neighbor & a client for 8 years & plan on continuing to stay both.
anonymous
5.0 of 5 stars
Oct 05, 2020
Very good service! Very professional!
Patima D.
5.0 of 5 stars
Jun 02, 2020
.
anonymous
5.0 of 5 stars
May 10, 2020
Helped me as soon I pulled in. The service was great, cleaned and fast
anonymous
5.0 of 5 stars
Apr 20, 2020
Great shop, good experience overall. The manager that I dealt with was upfront, and the work was done very quickly.
Barbara B.
5.0 of 5 stars
Apr 16, 2020
"The technician provided prompt, courteous, response. They gave clear, concise details about the work to be performed."
Christopher W.
5.0 of 5 stars
Apr 16, 2020
"Granted, when you try to renew your state inspection on the last day of the month you usually face long lines, and given the present situation, there was only one car ahead of me, the speed of the inspection and the customer oriented service was superb."
anonymous
5.0 of 5 stars
Apr 14, 2020
They were very prompt, professional, and provided detailed explanation of why the services were needed, and options to fit within my budget for my car repair.
Jim F.
5.0 of 5 stars
Feb 10, 2020
The tire pressure monitoring sensor was replaced. Neither the shop that replaced the sensor nor the Authorized Toyota Dealer were able to introduce the new sensor to the car's systems. Your guy did it in 5 minutes. Should have gone there first!!
anonymous
3.0 of 5 stars
Jan 21, 2020
Very long wait. They took about an hour (from the time my car entered the garage to the time they pulled it out, not counting the actual wait time before my turn)... FOR AN OIL CHANGE. SMH, they are decent nice people, but that's pretty slow.
anonymous
4.0 of 5 stars
Dec 08, 2019
Service was great and(Charles) let me know what was necessary and what could wait and the price for labor was reasonable
Katie A.
5.0 of 5 stars
Aug 31, 2019
Friendly guys! I just moved to the area and they helped me add air to my bike tires for free. Thank you!
Mark A.
3.0 of 5 stars
Aug 19, 2019
Great work on brake inspection and oil change. Tried to charge too much for muffler and tailpipe replacement. Did it myself for 1:4 of the cost.
Edward R.
5.0 of 5 stars
Aug 11, 2019
Always go to this location. They know my vehicle and I get treated well and fair.
Paul W.
5.0 of 5 stars
Jul 29, 2019
Brought my car in without an appointment to Get my breaks looked at. The guys helped me right away and took my car for a test drive to see what was going on. They promptly called me to let me know the issue and gave me a quote. They were able to replace th
anonymous
5.0 of 5 stars
Jul 28, 2019
Great service, quick turnaround.
anonymous
5.0 of 5 stars
Jul 21, 2019
Good work. Excellent . Professional
Anonymous A.
5.0 of 5 stars
Jul 17, 2019
Good patient guy. Helped me understand how car maintenance and repair works. Thank you Jose.
anonymous
1.0 of 5 stars
Jun 30, 2019
The worse place ever I will not be returning
Linda D.
5.0 of 5 stars
Jun 12, 2019
"I definitely would recommend the Midas at the intersection of S. Glebe Road and Columbia Pike in Arlington! Great work, reliability, honesty, and convenience - all rolled into one terrific business! "
Linda D.
5.0 of 5 stars
Jun 12, 2019
"I definitely recommend the MIDAS at the intersection of S Glebe Road/Columbia Pike. Great work, courtesy, reliability, honesty, convenience - all rolled into one terrific business! "
Anthony G.
5.0 of 5 stars
May 29, 2019
"Love this particular Midas. Great service, great customer service from the front desk, and they really work to resolve the issue correctly. I hate that we?re moving soon :("
Robert D.
5.0 of 5 stars
Apr 05, 2019
Excellent service as always!
Robert C.
5.0 of 5 stars
Mar 24, 2019
"The Midas team was thorough, quick, & professional when they serviced my Subaru Outback. I will definitely use their services again."
Brandon S.
5.0 of 5 stars
Mar 19, 2019
"I always appreciate how quickly and prompt the staff is here. I've used this place the last 8 years and I've never been let down. Even though I wish car repairs were like universal health care, but since it's not, I don't mind bringing by baby to Midas. "
Julie B.
5.0 of 5 stars
Mar 12, 2019
"This team at Midas is phenomenal! Customer service is wonderful, the prices are reasonable, and the work they perform is impeccable. I give this business my highest rating!"
Sunny J.
1.0 of 5 stars
Jan 10, 2019
I called the guys he is rude that?s why I never go there
Tara A.
5.0 of 5 stars
Jan 06, 2019
This shop had me in and out quickly on a Saturday! They are friendly and because of this I will continue to bring my car to this shop for all my other service needs.
Michelle L.
5.0 of 5 stars
Nov 19, 2018
Staff was friendly and car was finished promptly
Linda G.
3.0 of 5 stars
Nov 06, 2018
"Went in for my oil change as per the sticker on my windshield (from a previous visit). When I came back to pick up my car I noticed my new sticker had the current mileage and date, how am I to know when to come back? I asked my technician and was told it w"
Stuart P.
5.0 of 5 stars
Nov 06, 2018
"After a collision with a curb left my Toyota with a bent wheel and punctured tire, I left it off with Midas expecting to be informed of other issues as well. There were. Midas replaced rods and struts, provided two new tires, and of course did a first ra"
Eric D.
5.0 of 5 stars
Oct 19, 2018
I made my appointment online and got the confirmation email immediately. When I came by the shop they greeted me by name for the appointment and set an expectation on time to look at the tire in question. Since it would likely be a short wait I sat in the
Brandon W.
5.0 of 5 stars
Oct 17, 2018
"I usually dont put reviews on here but this Midas gave me awesome service. I called around almost every local area with a simple tire patch fix, but everyone told me it was a two and a hour wait just to see my tire. I called this midas and they told me to "
Dennis A C.
5.0 of 5 stars
Oct 10, 2018
"Brought my vehicle in the AM prompt, efficient and honest service. Highly recommended."
Greg H.
5.0 of 5 stars
Sep 25, 2018
"Jose and crew did an amazing job determining the cause of my wipers not working. I had tried replacing fuses, testing relays, etc., but no luck, so I brought it to the experts here. They diagnosed it over the course of a day, tracing the issue to some bl"
anonymous
5.0 of 5 stars
Sep 25, 2018
Great quick service. Very accommodating for walk in appointments but best to book ahead
anonymous
5.0 of 5 stars
Sep 25, 2018
Excellent Customer Service, great and clean location.
Jonathan C.
1.0 of 5 stars
Sep 18, 2018
The young man on the front desk neither know courtesy nor value of customer?s time. He really needs a customer service training. I have been here 3 times and he never changed. I will go to other Midas location.
Ihab E.
2.0 of 5 stars
Sep 14, 2018
Hello the only reason that keeps bringing in to this location is the oil change coupon. I was disappointed this time because no tire pressure was added given that had 29 -31 pressure on each tire which is lower than the 36 standard for my car. Meaning that
Katy B.
5.0 of 5 stars
Aug 15, 2018
"I?ve been coming here since 2007! Three cars and 11 years later, still getting great service. Highly recommend "
V D.
3.0 of 5 stars
Jul 07, 2018
"Hi,I tried making an appointment for general maintenance for today but I was told saturdays are backed up and they wouldn?t take reservations. I don?t understand what the purpose is on the website to make reservations for Saturdays then? Midas lost a point"
Clay H.
5.0 of 5 stars
Jun 19, 2018
"I can't thank the Midas crew enough for your integrity and expertise on my Tacoma leaf springs. I was quoted by a Toyota dealership at $2,200 and told I needed two leaf spring replacements. The crew at Midas took a look and determined all I needed was a ne"
Natalie S.
4.0 of 5 stars
Jun 16, 2018
"Great place, and convenient. Manager seems very knowledegable about cars which is comforting. "
Bradon S.
5.0 of 5 stars
May 17, 2018
"The staff here is great. They're timely, professional and personable. I bring my car 30 mins across town just for the service and the experience. "
Franki O.
1.0 of 5 stars
May 12, 2018
My car failed emissions over a week ago and I was supposed to get an estimate for repair from Jose. I?ve called three times and each time he takes my info and says he will call back. Today he hung up on me when I let him know he?s been unprofessional about
anonymous
4.0 of 5 stars
Apr 24, 2018
The service was good as usual
Trey J.
5.0 of 5 stars
Mar 24, 2018
"My service light comes on. They were able to see me the same day. Got the 'We will let you know what else you may need' speech. Yeah, right. Turns out that they want me to watch a small oil leak, and I needed an air filter. I REALLY needed that filter"
James J.
5.0 of 5 stars
Feb 09, 2018
"Excellent service, fast and thoroughly done!"
anonymous
4.0 of 5 stars
Feb 02, 2018
Fast & Quick Service on Vehicle. Excellent Customer Service by Mechanics and Front Desk!!!
FRED h.
1.0 of 5 stars
Jan 25, 2018
they advertise oil change including fluid check and tire rotation.When I inquired about the tire rotation I was told it would be $13.95 extra for wheels over 16 inch.I asked why it was harder to rotate 18 inch wheels but was ignored.Also a shop charge sho
Russell Y.
5.0 of 5 stars
Jan 22, 2018
They did a great job of identifying my car issues and saved me a few thousand dollars.
E A.
5.0 of 5 stars
Jan 05, 2018
"Always have a great experience here. The staff is knowledgeable and friendly, always explains exactly what's going on with the vehicle, and gives detailed recommendations and quotes on what's needed. Jose is terrific. Will definitely keep coming back. "
Jeff F.
5.0 of 5 stars
Jan 02, 2018
"Friendly staff, quick service, honest work and good prices. "
Dawn C.
5.0 of 5 stars
Dec 20, 2017
This location is always a great experience.
anonymous
1.0 of 5 stars
Nov 19, 2017
Poured wrong coolant into car, causing major leak.
Mabel M.
5.0 of 5 stars
Nov 14, 2017
"Was there for the 55,000 mile inspection/service, and the car was out in an hour and a half. Very efficient service. Definitely recommend. "
Dawn C.
5.0 of 5 stars
Aug 24, 2017
"Once again, the Midas team did an outstanding job for me. Saving money on things not needed and helpful insights into things that the Kia did need. Thanks!"
Debora D.
5.0 of 5 stars
Apr 05, 2017
"I've been going to this Midas for 8 or 9 years, and I always feel very well taken care of. They are fast, honest, helpful, and nice. Most recently I had to have my u joints replaced, and I feel like I have a new car now! And that's saying something for a 2"
anonymous
5.0 of 5 stars
Mar 30, 2017
Excellent service
anonymous
5.0 of 5 stars
Jan 31, 2017
Timely and cost effective service
Matt M.
5.0 of 5 stars
Nov 07, 2016
"Needed brake pads replaced and other items looked at on the car. Jose told me what would be done on evaluation and that he would call back as soon as the evaluation was done. He called with options, and then did exactly what he said he would and got the"
anonymous
1.0 of 5 stars
Sep 30, 2016
It was expensive, and 3 days later, the engine broke. Dont know what they did, but I would not return.
anonymous
1.0 of 5 stars
Jul 31, 2016
The battery was replaced but the buttons and controls on the steering column stopped working immediately afterward. At a follow up visit about the inoperable buttons they were unable to find the source of the problem.
anonymous
5.0 of 5 stars
Apr 07, 2016
All tires were balanced and rotated.
John J.
1.0 of 5 stars
Apr 03, 2015
This was not a good experience for me. Went in for a state inspection and was told that I had a leak in the exhaust system and my vehicle failed the inspection. Paid the $16 fee only to find out later that they charged my card $160. Went back on the next
Amy M.
5.0 of 5 stars
Apr 24, 2014
I randomly chose this Midas to take my car to as I was new to the area and I have been going back ever since (about 3 years). I admire how honest they are and the kind of work they do. They keep me up to date on the progress of the work they are doing and
J N.
1.0 of 5 stars
Aug 01, 2013
This place is the big rip off and have suggest you things you don't even need. Later you will find major other problems with your car. PS. I don't have the exact date of service date and/or invoice because 1. I thought that will be the last time I will be
MJT J.
1.0 of 5 stars
Apr 26, 2013
"This people are cheaters i went to them hoping to do a simple oil change and they end up calling me saying i needed some oil to be change they end up charging me $99.99 for a power steering fluid exchange, upon checking other places do it for $34.99 even s"
vernon j.
5.0 of 5 stars
Dec 27, 2012
I have been taking my car to this midas in s glebe rd arlington for past three years*they always been nice and very honest*they do very good work that I recomend them to all my friends and family*